Walkin interview in CGI of Associate System Engineer at Bangalore, Chennai

Are you looking for Associate System Engineer Job in Bangalore, Chennai? Recently CGI has announced the walk in drive in Bangalore, Chennai. Read more details below.

Company Name:  CGI

Job Role / Designation: Associate System Engineer

Nature of Job: Nil

Job Type / Category: BPO

Salary: As per company rules and norms

Required Qualification: Any Graduate

Required Skills:
  • Good communication skills

Job Description:
  • Respond to requests for technical assistance, research reported incidents using available information resources.
  • The primary role is to diagnose, troubleshoot and resolve incidents or service requests reported by the Client (via call, email, chat or through a web portal).
  • Appropriate use of available tools (remote takeover, knowledge base, ticketing tool, communication tools) / Diagnose and resolve technical hardware and software issues.
  • Log all service desk contacts within the incident management tool.
  • Document all troubleshooting steps and resolution activities within the incident management tool / Follow standard help desk procedures.
  • Assign non-resolved incidents or service requests to the appropriate support team.
  • Proper assignment of tickets (ticket coding and ‘assign to’ groups).
  • Ticket Follow-Up: Daily monitoring and action of individual queues.

Required Experience: Minimum 0.6 to Maximum 3 years experience

Job Place / Working Location:  Bangalore, Chennai

Interview Place: Bangalore, Chennai

Selection process: Interview

Apply Mode: Offline

Apply Procedure: Attend the walk in interview in mentioned place

Job details: Company is looking candidates for Associate System Engineer

Required Documents to attend walk in interview: Bring your resume, bio data, and all required certificates.

CGI Company Details:

Company Website: www.cgi.com

Company Profile:
  • Founded in 1976, CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and outsourcing services. With 68,000 professionals in 40 countries, CGI has an industry-leading track record of on-time, on-budget projects, aligning our teams with clients’ business strategies to achieve top-to-bottom line results. Our client proximity operating model fosters local accountability for client satisfaction and success. With global delivery capabilities in centers located across four continents, we offer our clients the best value, advantages of scale and operational efficiencies, as well as the ability to reduce their time to market.

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