Are you looking for Client Technical Support Associate Job in Delhi/Gurgaon? Recently Dell has announced the walk in drive in Delhi/Gurgaon. Read more details below.
Company Name: Dell
Job Role / Designation: Client Technical Support Associate
Nature of Job: Nil
Job Type / Category: BPO
Salary: As per company rules and norms
Required Qualification: Any Graduate
- Good communication skills
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for EWS, Total solutions, YTT and In warranty extension sales.
- Performs work in accordance to standardized policies and procedures.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Ensure proper escalation procedures are followed.
Required Experience: Minimum 1 to Maximum 3 years experience
Job Place / Working Location: Delhi/Gurgaon
Interview Place: Delhi/Gurgaon
Selection process: Interview
Apply Mode: Offline
Apply Procedure: Attend the walk in interview in mentioned place
Job details: Company is looking candidates for Client Technical Support Associate
Required Documents to attend walk in interview: Bring your resume, bio data, and all required certificates.
Dell Company Details:
Company Website: www.dell.com
- For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.