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Company Name: HCL
HCL has a strong global presence with facilities in over 35 countries. HCL has an extensive global network of delivery centers to provide seamless service to customers worldwide. Our unique culture of ideapreneurship encourages and empowers our employees to ideate and implement them generating value for the organization. Our 96,000 ‘ideapreneurs’ (idea led intrapreneurs) have created a significant business impact by generating over 28,000 innovative ideas. This transformational culture seeds, nurtures and harvests, business-driven, customer-focused innovation at the grass roots level.
Job Role: Associate/senior Associate-(Non Technical)
Job Type: Customer Support Executive
Job location: chennai
Required Educational Qualification: UG-Any Graduate-Any Specialization
Required Experience: Freshers
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard (1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process (2.) Improving skill level throughSelf development / nominating training programs
Interview place: Chennai
Salary: Industry based
Shift: Day Shift
Selection Process: interview