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Company Name: HCL Technologies Ltd.

About HCL

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)

The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

Designation: Junior Engineer / Engineer - Product Support

Specialization: IT/Networking

Job Type: Full-Time

Job Description

Trouble shooting for Broadband related issues.
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN
Checking the exchange line issues / outages / fixing appointment with the technician at UK.
Inbound Customer service, general information related to customers account/billing query etc.
Information related to customer order for new connection.a

Qualification Required: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2015 or previous year Passed outs) /Diploma holders(10+2+2 only)

Eligibility: Freshers/ Experienced

Key Skills

Excellent Communication Skills with neutral accent.
Immediate joining required.
Willing to Work in Night/ Rotational Shifts.
Basic knowledge of networking concepts required for broadband related to trouble shooting.

Location: Chennai

Register At: http://jobs.monsterindia.com/details/17381300.html?sig=js-1-7fafff0dbaaa44a8afab68c593429362-1&from=&rfr=refine;lan=1;cid=7872;day=60;srt=pst;ref=http:%2F%2Fjobsearch%2Emonsterindia%2Ecom%2Fsearch%2Ehtml;show_omit=1;res_cnt=40&hlWords=

Salary: Upto 4 LPA

Additional Benefits

Opportunity of fast track career growth.
Regular Get together and other cultural programs.
Doorstep Pick-up and Drop available.
Rotational Shift.
5 days working.
Opportunity to do MBA while working with HCL.
Opportunity to do PGDM from IMT Ghaziabad.
Career Progression Programs.
Incentives / Process Allowance

Interview Mode: 2 Rounds of Interview

Apply Mode: Online