Citibank Direct Recruitment 2016-2017 From 14th to 23 September | Bank Jobs 2017 : Apply Online

Looking for Citibank  recruitment details? Now they have announced huge recruitment for freshers and experienced candidates. want to apply for it? Now check it below.

Career or Emplyer Name Citibank













Education required: Any Graduate

Working Experience 0-3 years

Job category: Bank jobs

Work place:  Mumbai

Position name Associate/Senior Associate -(NonTechnical)

Payscale
:  2,50,000 - 4,00,000 P.A

Job timing: Full timing

Walkin Date:
14th to 23rd Sep 2016

Interview Timings: 10:30 AM to 12:30 PM

Venue:  Citibank, B6, 7th Floor,

Near place : Nirlon Knowledge Park,
Near Building: Nxt to Hub Mall,
Way to reach : Goregoan East., Mumbai

Category of sector Banking / Financial Services / Broking
Basic details:
WALK IN FOR DYNAMIC, STREET SMART CANDIDATES WHO ARE KNOWLEDGEABLE AND ARTICULATE.
MUST POSSESS VERY GOOD COMMUNICATION SKILLS

Shift: Any shift

Position details: Handle inbound calls for credit cards and render accurate customer service to Citibank customers.

Role of  Responsibilities:
Ensure Customer service excellence by:
Displaying complete onus to the customers query/problems
Delivering service with requisite Courtesy and Accuracy
Nil Defects (100% adherence to product and process)
Ensuring Nil Customer complaints
Ensuring excellent SLS scores
Escalating/highlighting customer problem incidences
Adherence to service and sales compliance
Cross Selling/upselling on set products (assets and liabilities products)
Ensuring Process efficiency by achieving set targets of call quality

Required selection process:
1. Written test
2. Interview
3. Technical interview

Apply mode: Online