Tech Mahindra Urgent Recruitment for fresher's/Exe(Any Graduate) at accross india: Apply Now

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Company Name: Tech Mahindra

URL of the site:

Profile or company details:

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Role name: Team Leader  (NonTechnical)

Job Type: BPO, KPO
Job timing: Full timing

Type of category: Team Leader

Job Description:
  1. BPO Experience as Team Leader must 
  2. Should be able to motivate, develop and mentor team members in a dynamically changing environment. 
  3. Monitor projects/transactions and provide qualitative/constructive feedback to the team members. 
  4. Answer operations related queries from the client. 
  5. Ability to handle pressure and a natural go getter 
  6. Excellent hands on skills to get into the process deeply & ability to identify the gaps and suggest improvement plans to customer
  7. Drive process performance to achieve and exceed SLA deliverables. 
  8. Knowledge: Understanding of the process, evaluation & feedback, reporting and analysis.
  9. Should be able to handle & achieve the departmental requirements
  10. Have knowledge of different policies and procedures
  11. Attrition Management
  12. Conducting Pre shift/ post shift huddle
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Shift: Any shift

Graduation required
: Any Graduate/ Any Post Graduates

Salary range: INR 3,00,000 - 4,00,000 P.A

Work place: Across India

Job Shift: Any Shift,

Required documents
1. CV
2. Resume
3.Degree documents

Agreement  As per company needs

Process of interview: Short-listed candidates will be call for interview

Apply Mode: Online