Walkin interview in Dell for Client Technical Support Associate from at Gurgaon

Are you looking for Client Technical Support Associate in Job in Gurgaon? Recently Dell has announced the walk in drive in Gurgaon. Read more details below.

Company Name:  Dell
Job Role / Designation: Client Technical Support Associate
Nature of Job: Your Job is based on Technical Support
Job Type / Category: BPO
Salary: AS per company rules and norms
Required Education Qualification: Any Graduate
Required Skills:
  • Good Knowledge of PC Hardware/Software for desktop & portable systems.
  • Any relevant Certification/Technical Qualification.
Job Responsibilities:
  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  •  Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for EWS, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures.
  •  Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  •  Ensure proper escalation procedures are followed.
Job Details:
  • 0 to 2 years of relevant work experience required.
  • Graduate or Undergrad with 1 year of International Call Center Voice experience.
  • Should be willing to work in shifts in a 24 x7 work environment.
  • Should be residing within Transport Boundaries.
  • Excellent telephone soft skills & thorough telephone functional skills.
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.
Required Experience: Minimum 0 to Maximum 2 years experience
Job Place / Working Location:  Gurgaon
Interview Place:  Gurgaon
Selection process: Interview
Apply Mode: Offline
Apply Procedure: Attend the walk in interview in mentioned place
Job details: Company is looking candidates for Client Technical Support Associate
Required Documents to attend walk in interview: Bring your resume, bio data, and all required certificates.
Dell Company Details:
Company Websitewww.dell.com
Company Profile:
For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Company Address:
385, Bharathiyar Road, Opp Gandhipuram Bus Stand, New Sidhapudur
Coimbatore, Tamil Nadu
0422 252 4087
Apply Link:
http://jobs.dell.com/in/india/product-services-client-technical-support/jobid5379418-client-tech-supt-associate-jobs